Many organizational designs are possible, and some are better than others. An effective organization produces excellent results by any...

Prepare for high-stakes situations Transform anger and hurt feelings into powerful dialogue Make it safe to talk about almost anything....

Modern society is plagued by fragmentation. The various sectors of our communities--businesses, schools, social service organizations,...

Modern society is plagued by fragmentation. The various sectors of our communities--businesses, schools, social service organizations,...

In this groundbreaking book, the author shows that every time humanity has shifted to a new stage of consciousness in the past, it has...

The four frames remain the heart of the book, and the chapter structure is unchanged from the 4th edition, but we've edited and added new...